Servicing, visiting, and recruiting agents. To solve agents’ problem and to ensure budget, collection is meet. Prepare monthly report and to ensure reports are submitted to superior before dateline
Responsibilities:
Requirement:
Responsibilities:
- Roll out campaign to Agents
- Participate in recruitment to Agents
- Engage in one-on-one/small group sessions with Agents
- Train agents in products, systems and branch processes
- Segment agent base for training to provide to Branch Manager
- Conduct relationship management external visit to Agents
- Support other marketers Agents if assigned marketer is unavailable
- Participate in campaign tracking/campaign monitoring/post-mortem reviews (branch and/or company level)
- Activity review agent portfolios and performance
- Conduct agent performance analysis
- To assist Branch Manager in business development & growth
- Creation of sales planning/activity reports for production and sales targets to Branch Manager
- Handling of direct accounts
- Follow-up on renewals after distribution by New Business Support
- Provide servicing and problem solving to Agents for new business and renewal issue
- Provide 1st line underwriting/quotation/indicative rate for simple cases
- Conduct site/risk surveys
- Follow up on outstanding documents after Business Support chase
- Follow-up on CBC & premium warranty after initial chase
- One-to-one coaching session with Branch Manager
- Attend internal/external BSIB trainings
- Demonstrate BSIB value
Requirement:
- Diploma/ Bachelor degree in Marketing, Business Admin, Mass Communication – Public Relations or relevant fields
- Working experience in general insurance is added advantage
- Able to do multitasking, assist in any immediate task and able to handle work pressure
- Strong analytical and problem-solving skills
- Knowledge in MS Office such as Microsoft Word, Microsoft Excel, Microsoft Power Point.
- Strong customer service mindset, cheerful and patience