Kuala Lumpur, 2 March 2020 – Berjaya Sompo Insurance Berhad (“Berjaya Sompo”) introduced SOMPO ESi-Motor Claim to ease the claim process for our customers who are involved in minor accidents. Under this new initiative, policyholders (current and new) will receive a direct payment when they make a claim for minor accidents and have the option to repair their vehicle at their preferred car workshops instead of being limited to choose from any of our panel workshops. However, the repair cost should not be more than RM5,000 and the vehicle must be in drivable condition.

To make a SOMPO ESi-Motor claim, policyholders do not need to submit a claims form but will still need to make a police report, drive to any of Berjaya Sompo’s branch (except Petaling Jaya) for inspection and to submit the relevant documents such as identification card and driving license. If terms and conditions are met, the claim application will be approved within an hour and payment will be credited directly to policyholders’ bank account within 24 hours. This SOMPO ESi-Motor claim will speed up the claims process to within a day, where traditionally it will take a longer time to process. At Berjaya Sompo, we are always finding new ways to serve our customers better and offering a simplified way of making claims like SOMPO ESi Motor claim is one step forward in enhancing our customer experience.
  
Terms and Condition applies.

Download a copy of the press statement here