Motor Claims

Claim services for vehicle damage, theft, third party property damage and others.


Fast claim approval and direct settlement

Payment of up to RM5,000 for private car own damage claim.
Please call 1800 88 9933 for more details.

Read the full Terms and Conditions here.
Read the full General Frequently Asked Questions (FAQ) here.

Here are the general guidelines to adopt in the event of a possible claim happening:

Type of Accidents:



Step 1:
  • When an accident happens, lodge a police report at the nearest police station within 24 hours from the time of the accident. Then, call us at 1800 88 9933 (Monday to Friday from 8.30 am -5.00 pm, excluding public holidays) within 24 hours and request for a video call inspection/assessment or drive the vehicle to our nearest Berjaya Sompo Office for inspection/assessment.



Step 2:
  • Berjaya Sompo will process the approval of the claim within 1 hour after completion of inspection of the vehicle. After the Inspection, Berjaya Sompo will issue a letter which states the cost of repair approved by Berjaya Sompo as the full and final settlement of the claim.



Step 3:
  • Upon receiving the Acceptance of the Offer Letter by Berjaya Sompo, we will proceed to make payment to the policyholder’s account within 1 hour.
 


Read the full Terms and Conditions here.
Read the full General Frequently Asked Questions (FAQ) here.