General Guidelines
- Lodge a police report within 24 hours upon happening of the incident.
- Refer to the Document Checklist and download from the Forms and Downloads section below.
- Submit full claim documentation to us as soon as possible.
Claim Process
Documents Checklist
Personal Accident Claim
Documentation required for claiming purposes:
- Completed Claim Form for Fatal or Non Fatal
- Medical Report from the attending Medical Practitioner.
- Original medical bills (if policy is extended to cover medical expenses).
- Medical sick leave certificates.
- Police report if it is a vehicular accident or fatal accident.
- Wages records / salary slips for the last 3 months prior to the accident or Letter of Appointment (applies to Group Personal Accident).
- In the event of fatal accident:
- Death Certificate.
- Burial Certificate.
- Post Mortem Report.
- Letter of Administration / Grant of Probate.
- All other information and documentary evidence as the Insurer / appointed adjusters may require other than the above.
- Download the following forms and documents to find out more about this policy:
- All other information and documentary evidence as the Insurer / appointed adjusters may require other than the above.
