Disaster Claims Support
Our thoughts are with those who have been affected by the recent unfortunate event/disaster that have affected many Malaysians. In line with our vision of We Are Here With You, we have rolled out our expedited claims process to assist our policyholders in this trying time. Our 6 pledges are here to support you during this difficult time.
We’re always here for you with many easy ways to get support and send in your claims
24-Hour Disaster Enquiry & Claim Hotline
Call 1800-18-8010 for all except motorcycles. Call 1300-88-2323 for motorcycles only.
Contact Your Servicing Agent
Contact your dedicated Servicing Agent directly for guidance and assistance.
What Documents Do I Need to Provide
Car and Motorcycle Claims
- Full name (as per MyKad)
- Copy of MyKad
- Contact details
- Copy of Driving Licence
- Vehicle Registration Card
Others
- Full name (as per MyKad)
- Copy of MyKad
- Contact details
- Photos showing damages, location of damages, and incident details (as detailed as possible)
- Any relevant supporting documents (e.g. repair estimates, replacement quotations/receipts) if needed
Our Service Level Promise
