Great News! Enjoy a Simple Way to Access Your SOMPO Accounts!
From now on, you only need one ID and password to access both MySOMPO App and SOMPO Reach (Customer Portal). No more juggling multiple logins. Just one account for a smoother and more convenient experience.
Why You'll Love It!
One Login, Two Platforms
Use the same MySOMPO ID and password to access both MySOMPO and SOMPO Reach
Faster & Easier Access
Spend less time remembering passwords and more time getting things done.
Seamless Experience
Move between our digital services with fewer login interruptions.
Better Security
Enhanced security features help keep your account and personal information protected.
Manage Everything in One Place
Update your profile details once and access them across both platforms.
Important Notice
Starting 21 September 2026, you will access SOMPO Reach using your MySOMPO ID and password only.
To ensure a smooth transition, please note that both platforms support only one mobile number, one NRIC, and one email address per user account.
If duplicate records are detected, your account may be temporarily deactivated. Should this happen, simply register again with your unique details to restore access.
Thank you for helping us create a safer, simpler, and more seamless digital experience with SOMPO.
Frequently Asked Questions (FAQs)
I am an existing MySOMPO app user. Do I need to register for SOMPO reach?
No need. If you are already a MySOMPO app user, you can simply log in to SOMPO Reach using your registered mobile number and password.
I am not a registered MySOMPO app user, but I have a SOMPO Reach account. Do I need to register again to access MySOMPO?
No registration is required. Simply download the MySOMPO app and activate your account by resetting your password using your mobile number registered with SOMPO Reach. Not yet a MySOMPO user? Download at Google Playstore or Apple App Store now!
I used to log in to SOMPO Reach using my email address, but it no longer works. Why?
With the new Unified Access Experience, login has been standardised. You will now need to log in using your registered mobile number and password instead of your email address.
Can I access MySOMPO through the SOMPO Reach?
No. MySOMPO is a mobile app that needs to be downloaded independently.
Can I access SOMPO Reach via the MySOMPO app?
Effective 1 October 2026, you will be able to access SOMPO Reach via the MySOMPO app.
I have multiple email addresses and mobile numbers registered across the MySOMPO app and SOMPO Reach. Which login credentials should I use?
With the implementation of the Unified Access Experience, any duplicate accounts or credentials associated with multiple email addresses or mobile numbers across MySOMPO and SOMPO Reach will be deactivated. This ensures a seamless experience with a single set of login credentials for both platforms.
To regain access, simply register again using your preferred email address or mobile number on either MySOMPO or SOMPO Reach. Your new credentials can then be used to access both platforms.
Do I need to reset my password after the launch of the Unified Access Experience?
Yes, all MySOMPO users are required to reset their password following the implementation of the Unified Access Experience.
You may reset your password either through the MySOMPO app or via SOMPO Reach, which can be accessed through the corporate website at www.berjayasompo.com.my. Once your password has been successfully reset, the same credentials can be used to access both platforms.
One login. Made for your convenience.
Quick access to MySOMPO and SOMPO Reach, without the extra steps.