We are implementing e-Invoicing from 1 August 2024 in compliance with the Inland Revenue Board of Malaysia (“IRBM”) regulations. Please take note on the following:
- Insurance companies are granted approval by IRBM to issue consolidated e-Invoice for all its provision of products and services.
- During this transitional period from 1 August 2024 to 30 June 2025, you will continue to receive your invoices in the existing format.
- Full implementation of e-Invoicing, including the issuance of validated e-Invoices with QR codes, will commence on 1 July 2025
We kindly seek cooperation from all policyholders and business partners to update your profiles with the following details:
- Full Name (as per MyKad)/ Company Name (as per business registration)
- Tax Identification Number (TIN)
- NRIC/ Passport Number or Business Registration Number (BRN)
- Sales & Service Tax (SST) Number (if applicable)
- Phone Number
- Email Address
Enjoy all these benefits by updating your profiles with us today!
Timely Reminders
Receive renewal reminders for uninterrupted insurance coverage
Claims Status
Stay informed about the status of your insurance claims
Promotions and Campaigns
Be the first to know about our promotions and campaigns
Policy Delivery and Payment
Experience swift policy delivery and payment
Seamless e-Invoicing Process
Receive e-Invoices launched by LHDN if you opt in
Environmentally Friendly
Going Paperless for more efficient and environmentally friendly future
How to update your profiles?
Option 1: Complete online enquiry form
Update us with your latest personal information by using our online enquiry form
Option 2: Speak to us
Directly contact our Customer Experience (CX) team, who is ready to assist you in making the necessary updates.
8.30 am - 5.00 pm (Monday to Friday)
1 800 88 9933 (within Malaysia)
+6013 2170 7300 (Overseas)
Or send us an e-mail at customer@bsompo.com.my or you can also send us a message from our contact form
Your cooperation is essential in making this transition a success. We appreciate your prompt attention to this matter, and look forward to providing you with an enhanced and efficient service experience.