Flood Assistance, Protection & Claims

With the increasing unpredictability of weather, the need for preparation has become more pressing to ensure we can offer ample assistance when it's most crucial. That’s why we’ve introduced S.H.I.E.L.D. It is your all-in-one resource for flood-related assistance, designed to provide you with the information necessary when a flood occurs.

What does SHIELD stand for?

We know it can be hard to think clearly during an emergency, so we’ve made flood preparedness easy to remember with SHIELD:

• S - Secure important documents in waterproof bags.
• H - Harness essentials in your emergency kit.
• I - Inform yourself about evacuation routes.
• E - Elevate valuables and electronics to higher ground. 
• L - Listen to weather updates. 
• D - Drive safely and avoid flooded areas.